Refunds and returns must be completed within 30 days of the purchase date.
Beyond 30 days refunds are not accepted, and returns are significantly limited.
Only unused items in original condition with original packaging are eligible for return.
To start your return, contact us here with an original receipt or proof of purchase.
RefundsOnce your item is received and inspected, we will contact you regarding the status of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
ExchangesTo inquire about the possibility of an exchange please contact us here.
Shipping ReturnsIf you are returning your product, please ship your product to: 1308 Martin Luther King Jr Way Tacoma WA 98405.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.